Jul 27, 2023
In this Special Edition of Fast Pace, Josh Phegan explores why customer service = brand. Josh explains how brand determines pricing power, delivering the experience customers want, principles that drive performance, and strategies for producing a recurring profit.
Jul 20, 2023
In today's episode of Fast Pace, Dean Mackie and Josh Phegan discuss the relevance of titles and talent, getting clear around roles, responsibilities and function, the challenges of bringing in top tier talent, assuring functional clarity around each role, understanding what your leadership needs are, and elements of...
Jul 13, 2023
In this Fast Pace episode, Dean Mackie and Josh Phegan look at pricing services to drive profitability inside of your business. They discuss pricing strategies for target markets, differentiation based on fair market value, tools for demonstrating responsiveness, having a clear strategy around pricing your services, and...
Jul 6, 2023
This week on Fast Pace, Dean Mackie and Josh Phegan explore strategies and concepts around hub and spokes markets. They define what hubs and spokes are, talk about office placement and secondary 'fringe' markets, how those concepts affect your intentions toward growth, and explain how to reimagine the size of your...